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The only beneficial things about staying in this hotel was it's close vicinity to the convention center, and karaoke Thursdays. The beds are extremely hard and springy. The TV in our room worked, but the speaker would go in and out while you are watching it. Our friend's TV didn't work. The hotel rooms are extremely stuffy and warm. The thermostats in the room are minimal. Its a gold box with 3 options: fan on/off, AC on or off, and a temp lever that had two options of high or low. We've had it on the lowest temp setting with the fan on high, and we wake up sweating every night. When we checked in, they informed us that if you wanted house keeping, you had to call and schedule it. When we opened the fridge in our room, it still had contents from the last guest. Our tub didn't drain while we took showers. The elevators took at least 10-15 minutes to show up to your floor, and if the elevator wasn't already full and you got to get on, it would take another 15 minutes to get down to the lobby because you would be stopping on every floor. We started taking the stairs down since it was quicker. We tried taking the stairs up to avoid the elevators as a whole, but we could never find the entrance for the stairs on the first floor. The exit from the stairs only led to the outside of the hotel and was employee key locked. When we asked staff where to locate the stairs, we were told there isn't access from the inside because they are for emergency use only, so you are pretty confined to 45 minute elevator processes. We came back in to the hotel from our day around 8-9 PM on a Friday night, and the only 6 elevators provided for the central tower floors 1-15 were completely blocked off for maintenance. None of our players who were staying within those floors were able to get to their room for an extended period of time after they got back from an entire day of volleyball. The check-in wait was also an hour and a half due to only 2 hotel workers checking in 50+ people.

West gate these are all easy desicions into getting everyone 4-5 stars I have so many ideas to make west gate the top casinos let me give you an idea I had last night we set up a little machine where would no one can see and throughout the day here and there it will slip a $20 bill to the person sitting there that is almost out of money they won't see anything they were just see a $20 bill slide from where they have no idea where it came from so the machine just slid them a $20 bill imagine the word-of-mouth after week your place would be up 40% in a month they would come here because hey there's a good chance it might get 20 bucks sent to them or even a 50 we do that throughout the day to what is expected it will keep people coming and the word-of-mouth is the goal that's just one of many ideas I've had to make your casino amazing look me up and as far as the rooms in the pool area that's very simple hue color lighting there are so many cool things you can do with the colors they will blow people away having a room where they can change into 60,000 colors that they choose every night instead of the same old white as they're used to the last 60 years of their life that is the next generation I filled an app out. Yesterday love to get to meet your design team

Management was awesome ! But the staff could use more customer service training. No microwaves in the hotel unless you have a time share. Didn't no I had to call housekeeping if I needed new towels or to have the room clean. Pool and gym only open from 9am -6pm
The hallways smelled of weed. The folks in the above US were fighting. Had to call security several times. Only one restaurant open in the hotel. The monorail was not running. But the website said it was. Only one restaurant open in the food court. The hotel is several miles away from the strip. The hotel shuttle ran every two hours. The only greeting received was by the people trying to sale us a time share. Overall the hotel was a grade C-

The hotels atmosphere was very electric and welcoming. People can be seen gambling and having a good time all throughout the day and night. There's never a dull moment in Vegas and especially at Westgate which relatively an affordable hotel. The service was prompt and good, but it could've been better. One nice thing about this hotel is that it's just a couple minutes from the strip. The reason I'm giving it a 4 star review is because my room had very minimal lighting.

Awesome experience! Very friendly staff beautiful decor. The cleaning staff are great at not messing with your stuff and still getting your room clean. The rooms do have a safe in them if you have valuables you need to store.

There are people trying to get you to do timeshare all around but, that's at all the hotels in Vegas as far as I know. I just say no thank you and continue on doing what I'm doing. They aren't real pushy.