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The staff was amazing! The food was great! So much to choose from. This was our first family cruise and I can say I was impressed. We went on a 5 day 4 night Bahamas getaway. Loved it! We have another trip coming up in November and we cant wait!

Went on a 4-day festival cruise (Prognation At Sea) in 2014. The all-inclusive buffet was amazing. The pools on deck was too. Our room with balcony was really pleasant. Very clean boat overall. I would have liked to have more variations on beer though.

This is a nice cruise terminal. I went here while boarding onto the Norwegian Escape. The terminal has lots of air conditioning, so it's cool no matter where you are in the building. I went here in February and the line to get on the ship was very, very long because the cruise staff had to check everyone's passport to make sure they weren't from a country with lots of COVID cases. It took about two hours to get onto the ship, which was disappointing. However, this was the fault of the cruise line, not the cruise terminal. Once my cruise was over, the ship docked at the same cruise terminal. Disembarkation of the ship was way quicker than embarkation, which I liked. I went through customs, showed my passport, and went to the baggage collecting area to collect my baggage. Unfortunately, someone else took my suitcase, so I had to spend a long time trying to find it. Fortunately, I managed to find my suitcase after looking for a while. I took my suitcase and put it in the tour bus I was going in. I then got on the tour bus and left the cruise port. I gave this cruise terminal five stars because it has lots of air conditioning, lots of parking for tour and shuttle buses, and lots of space to wait to embark, and lots of border patrol officers so you can go through customs quickly. There was a very long line to embark the cruise ship and someone took my suitcase so I had to spend a while looking for it, but this wasn't the fault of the cruise terminal.

Just got off of a cruise on the Escape. While I prefer the food and attention to upscale details on Royal Caribbean. NCL is my choice when I just want to relax and do what I want, when I want. Both main shows are great, staff is friendly, and the ship is very clean. Food is not outstanding but very good.

Our cruise got canceled in April because of the pandemic. We were supposed to set sail on 5/23/20. I was told in April that I had to submit for a refund on 5/7/20 in effort to get a full refund. I only had until 5/13/20 to submit it. I submitted the first chance I could get on 5/7/20. Now NCL is saying they never got the request and Saying that I now have 125% cruise credit. This is ridiculous! I want a full refund. I've called in daily since April and follow the instructions to the letter. I would avoid this company at all cost!