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Absolutely gorgeous! From the moment you pull into the lot, the valet team, the front desk, housekeeping, room service - everyone was super friendly and helpful/polite. The rooms were large and gorgeous. These rooms come with a hefty price tag, but the amenities and customer service are impeccable.. worth every penny. The lobby is gorgeous, every floor and hallway smells clean and fresh, many dining/shopping places to choose from, 24 hour bakery, valet service, clean casino and two large segregated pools(adults and families). Will 100% return here.

I've stayed here twice. The first time was amazing. This last time was real rough. Asked for a king size bed away from Elevator. Got two queens right next to the elevator. Changed rooms and got a room where the heat wasn't working. So made the 3rd room change. Said the pool was gonna be open. Was still closed. Asked for something to be delivered to the room during the day. Talked to 3 people and they all said they couldn't. Asked for the room to be serviced in a couple hours instead of in the morning. Never came back to service the room. And on the last day they tested the emergency alarms at 8:30am with no warning before it was just a test. So we evacuated the building and found out it was just a test. But the people that work the restaurant and table games are nice.

The room was huge with an amazing view! Every staff member I came into contact with was friendly & professional. Anthony's restaurant was spectacular. Everything was clean & beautiful. The only reason I didn't 5 stars is the bed wasn't bad, but was very firm (not my preference) but the pillows made up for it. I'm a local who needed a peaceful 1 day retreat...mission accomplished. I will be back! And I will be recommending the M to my friends.

We visited the pool that had great social distancing and staff

The M resort is a funny little place. I never been here and I live in Vegas, now. The place is absolutely quiet. I mean that is not a bad thing. Most of Vegas is packed even with limited capacity due to the pandemic. Finding a table or slot to play in some of the more popular casino is sometimes a daunting task since 3 or 4 per table and every other slot is shut down. But at the M, it is still 3 per table. But since no one is here. Not much of a wait. All slots are opened and I was able to jump from 1 slot to another without blinking.

Sadly. Because of the lack of people, the cocktail ladies are limited, but once they know that your tipping and playing, they move towards you quite quickly. So waiting for my first drink, it was 20 minutes. Waiting for my next 3 drinks. 5 minute apart. My neighbor who I came with drove. So no DUI's

Now for the other amenities, non existant. But it was a weekday. Also, for new members. 5 dollar free slot play and more free slot play money once you gambled. I think I got 50 dollars of free slot play for the day. Ended up 700 dollars richer then I came, just from the free play from hitting a bonus on buffalo. 200 from the bj table. Not a bad day.