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I stayed with my husband for 7 seven days, and everything was fine, until I checked out and found out that someone used my credit card and made an unauthorized transaction. I called the hotel a couple of times and was advised to call back several times. Nobody was able to help, nor recognized the charge. I had to call my credit card company and report the fraud, and they were able to open
a claim and assisted me. After that experience, I wouldn't recommend the hotel, however there were some positive things that I would like to share. The Azotea was amazing, great view, good cigar selection and good music. Excellent service from Wilkins, he absolutely gave us a top notch service. Continental breakfast was delicious, hot, fresh, I am picky and loved the taste and food presentation. Rooms are outdated and carpet is old, but we got what we needed and room was kept clean. I used the spa downstairs. Kuddos to the personnel. I received the best massage ever and a really good facial and hair treatment. Really good prices, totally recommended. I would have given 4 stars but the credit card issue changed our perception of the hotel.

Although the property may be dated in regards to Furniture and Fixtures, the low rooms rates make this place a gem for me. Best gym in the hotel, tennis and basketball courts as well as a nice pool. I love it here.

I stayed here at least 5 times, this last time was my least favorite. I called for help with my tv, 4 times & only 1 lamp worked in my room.... No one ever came. Then at 730pm, I was told to keep the noise down. At 8:17pm, 9:32pm & 10:17pm..... I was told again that my kids were too loud & my kids & husband had left the hotel at 6:00pm. I was in the room alone for 4 hours. I pay my money like everyone else & shouldn't be harassed like this. Room service took a hour & a half each time. And they always forgot half of my order. Lot of trash in pool area. And litter on & around the beach chairs. I'm very disappointed in this hotel. Not as welcoming as it used to be. I do not recommend.

The most disappointing part of any experience is when someone misrepresent themselves and lie about who they are.

That is my view of Dominican Fiesta Hotel and Casino.

Rooms are old and outdated. You only see new rooms in their sites. Casino is close although they promote hotel and casino availability in their facility.

This was a huge disappointment. Please don't be fooled.

Santo Domingo has too many great options to settle for this second rate place.

Will not happen again.

It was a pretty good hotel. Fairly clean. I'm not sure if I'd call it 5 stars. Staff was friendly, resteraunt was mediocre at best. Nice pool.