The pool is beautiful - however not enough pool chairs on the deck. Pool menu food is quite overpriced for what it is and takes a really really long time at the Splash Bar, I was probably waiting 1.5 hours just for chips, but wasn't told there would be a wait.
Hands in Harmony is the best part of the hotel. Wonderful staff + very relaxing.
Miss Songs has brilliant food (especially the duck) but staff are not very friendly + attentive.
Love coming to the Ville, but always am let down by the staff + lack of communication when there is a wait.