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Thank you Caledon Spa for an awesome stay. The weather was perfect. Breakfast was delish and so big. The pools was perfect. We're already planning our next visit. Hopefully the bar will be operational by then.

Getting there is half the fun. This place is absolutely wonderful. Tranquil, peaceful, relaxing, a place everyone should experience. Summer or Winter, swim in the cold water pool or go to the warm water. Early morning or late at night in the warm pool is the best. The king size bed is so comfortable you'd want to stay in it all day but it's impossible because you have to experience the breathtaking views and so much more.

We enjoyed our stay at the hotel. The hot springs are quite nice. We chose a very busy weekend so what can you do? Just relax and enjoy yourself.
The spa was wonderful. Natasha is an experienced and seemingly knowledgeable massuese who knows what to do with clients and their health needs.
We enjoyed our stay.

This time around the experience was not as expected. Covid protocols were bad, guests were not wearing masks and in the hotel, there was nobody ensuring compliance. I understand it's the individual that has to ensure his own safety and that of others, but people were getting too complacent. The wifi was not working from the time we got here on a Friday afternoon, until late Saturday evening. The reduced menus at the 2 main restaurants opposite the casino was not enough for a choice and wasn't communicated prior to securing a booking. The staff was also very sour and this is a first, as with all other visits, that's what kept us coming back, the excellent service and people skills. Caledon needs to take up the slack and improve, if they want to be on top again, during the already diminishing economy. Only 2 towels provided in a room where we had 4 guests. The pools never disappoint and was relaxing as advertised. The quad biking adventure was great with the family. Ample parking space. The breakfast is not a buffet anymore and the also reduced menu for the breakfast was very disappointing.

I was very pleasantly surprised when the spa manager, the day after my review called to apologize and thank me for bringing up these issues. She said that she would look into correcting some of the things and explained others. She also was very kind to offer me 2 vouchers for us to return and enjoy a better experience with them, for which I am very grateful.