The bar tenders and restaurant staff were great. The service from the front desk was anything but. Could never get concierge, operator, room service, or maintenance to answer the phone. Had to go to the front desk to ask for help because my power outlets in my room didn't work. Which they never fixed. We had to take our antigen test to go back. They said get there early. We got there 1.5 hours before our appointment but the staff didn't show up until more than an hour after our appointment. When we asked the staff they said they are on their way but don't know how long. The AC in the room never fully cooled and maintenance never fixed the problem when we asked aswell. The casino they don't open the tables until 8pm and then they only open half the tables.