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Lovely I stayed here 10 days. All the staff are so sweet and it's a great price. Pool is beautiful. Rooms were spotless, a little outdated carpet but from my impression they revamped an older hotel and the new owner does a great job running it. The rooms are HUGE. I was confused as an American as hot water is not always standard in panama, but they turned it on after 2 days when the hotel got more busy. I can't reccomend more. The server at breakfast even remembered what I like and the maids organized my clothes. I got locked out of my room one night and the security gaurd was sweet enough to offer me his coat until the manager arrived.

they charged my credit card after i left, even though i have paid in cash at the hotel! I have been emailing them since 8th of march for a refund but they keep ignoring me.They basically stole 225 dollars from my creditcard, i am very very mad a out this service..!

A good centrally located hotel with friendly staff. Breakfast was OK. Unfortunately, no room where luggage is stored in case of waiting times after check-out. It must be placed unattended under the stairs.

By far the worst hotel for the money! Many hotels in panama offer better service for less and the service here is the worst I've experienced of my trips to panama. Rooms are extremely outdated with antique furnishings, the elevators close within 3 seconds and came verrrrryyyyu close to hitting my 6 month old in the head as her mom stepped out, they tell us 25 minutes for food every time we order but it takes 1hr plus. You call the front desk for anything there's never an answer, workers are dressed in plain clothes so you don't know who is who, they had a wedding outside which is great for the people getting married by the pool but they removed all canopies for shade from other guests who paid to stay and all seating was taken so we had to sit on hard concrete, no ice machines, and when we ask the bartender or restaurant for ice they say there is none so we had to buy ice from a market down the street, then to top it off some random person who I still do not know who he was tells me I can't drink my beer in the restaurant after the worker tells me 30 min for pizza at 10pm when nobody is eating and they are walking around doing nothing. He makes a scene and throws his hands in the air signifying "your a nobody" while he eats his food but we have to wait 30 min for a personal pizza. My mom ordered spaghetti and they say 25 min, but 45 min still hasn't came. 1 hour 30 min later it comes to the room because she leaves the restaurant and tired of waiting. This is by far the worst experience I have ever encountered at any hotel out of all my travels in Panama and i would not recommended this place to a person even if they gave nights for free! I'm am beyond disturbed about this service, environment, and people that work here! HORRIBLE!!!! Housekeeping is amazing people but everyone else should be ashamed of themselves for the service offered. I never write reviews but this place needs to be put on blast and guests need to know there's MANY places better than this and I highly recommend never to book this!!!! Also, we needed to get out keys reprogrammed at least 10 times in 4 days because they didn't work - pick something else!!

This hotel is in a good location. Good neighborhood for restaurants and convenient to the ferries. The hotel service is good. The rooms are clean. Everything is a little older and worn. Shower pressure is weak and water is lukewarm. Hot tub by the pool doesn't work anymore (no heated water). But for the price and one night stay it worked well for us.