By far the worst hotel for the money! Many hotels in panama offer better service for less and the service here is the worst I've experienced of my trips to panama. Rooms are extremely outdated with antique furnishings, the elevators close within 3 seconds and came verrrrryyyyu close to hitting my 6 month old in the head as her mom stepped out, they tell us 25 minutes for food every time we order but it takes 1hr plus. You call the front desk for anything there's never an answer, workers are dressed in plain clothes so you don't know who is who, they had a wedding outside which is great for the people getting married by the pool but they removed all canopies for shade from other guests who paid to stay and all seating was taken so we had to sit on hard concrete, no ice machines, and when we ask the bartender or restaurant for ice they say there is none so we had to buy ice from a market down the street, then to top it off some random person who I still do not know who he was tells me I can't drink my beer in the restaurant after the worker tells me 30 min for pizza at 10pm when nobody is eating and they are walking around doing nothing. He makes a scene and throws his hands in the air signifying "your a nobody" while he eats his food but we have to wait 30 min for a personal pizza. My mom ordered spaghetti and they say 25 min, but 45 min still hasn't came. 1 hour 30 min later it comes to the room because she leaves the restaurant and tired of waiting. This is by far the worst experience I have ever encountered at any hotel out of all my travels in Panama and i would not recommended this place to a person even if they gave nights for free! I'm am beyond disturbed about this service, environment, and people that work here! HORRIBLE!!!! Housekeeping is amazing people but everyone else should be ashamed of themselves for the service offered. I never write reviews but this place needs to be put on blast and guests need to know there's MANY places better than this and I highly recommend never to book this!!!! Also, we needed to get out keys reprogrammed at least 10 times in 4 days because they didn't work - pick something else!!