Renaissance Santo Domingo Jaragua Hotel & Casino

Renaissance Santo Domingo Jaragua Hotel & Casino

George Washington Ave. 367, Apto. Postal 769, 2, Santo Domingo 07692, Dominican Republic

The Renaissance Santo Domingo Jaragua Hotel & Casino is in Santo Domingo, where you can play the slots. They also have accommodation so you can stay the night if you wish! This venue has an average rating of 4.6 out of 5455 reviews, with the lastest ratings being between 3 and 5. The reviews for the Renaissance Santo Domingo Jaragua Hotel & Casino appear to be a bit mixed.

Opening hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Opening hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Latest reviews

Mia Pizarro
03/07/2021
So I went up to the elevator and the guys let me up without hesitation. Then I had brought up the key and my husband tried to ask them to let him up, mind you we have been here all week. They made him show I'd and made a big deal of it while putting their card and letting other ppl up without key me being one of those. This was targeted and not fair because they've volunteered to put their card to send the elevator up. But when he asked kindly they said no because he wasn't a female. The security guards are sexiest
Viktor Moody
21/06/2021
I have stayed at this Marriott property on several occasions. Because of the friendly staff, the Renaissance Santo Domingo Jaraqua Hotel & Casino team made me feel at home, away from home. Many people get caught up in the property itself and the amenities when they stay at hotels, which are all nice at this hotel. You can look at the photos on Marriott.com and see them. But the most priceless asset is the staff who make your stay remarkable. There is an old saying that a house is not a home without people to enjoy it. The team at the Renaissance goes above and beyond to make sure your stay is perfect.

From the time you arrive at the hotel, the bellmen greet you with a smile and handshake. They assist you with your luggage and even ask how your day and flight were. Then they escort you to the front desk staff who extend handshakes, and certain ones who remember you offer a friendly hug with a big smile. They welcome you and seem so excited that you choose their hotel once again and tell you how happy they are to see you. The concierge even walks over to greet and welcome you back to the hotel.

As the bellman helps you with the luggage to the room, they engage you more in additional conversation. When you walk to the elevator, security greets you and extends a hand of welcome while he makes sure only guests can access the rooms. That gives me a wonderful sense of comfort. As you walk by, if the housekeepers are by the doorway, they speak and acknowledge you. Even when they come to service your room, they have a smile on their face and go out their way to make sure your room is cleaned and stocked to your approval and always ask if you require anything else to make your stay memorable. I always ask for my favorite housekeeper when I visit from the first impression during my first stay.

But excellent customer service does not stop there. I must always stop by the gift shop. The staff remember me and welcome me with a smile, chats with me, and is eager to assist. The same goes for the young lady and man who works at the sandwich shop to sell drinks, sandwiches, salads, the best ice cream cones, and my favorite chocolate cake. Then you have the staff at the pool bar, which is ready to give you the best recommendation for drinks and food. They always remember my favorite drink. They make sure I have clean towels for the pool.

When I visit the restaurant, the servers and bartenders keep the momentum going with the service provided. There is one server that I look for each time I come because we go over the latest NBA or College games. And he always remembers to ask how well my godson is playing in college this season. When I want something to eat in the evening, I call the phone operator, and they are always accommodating. I never met them in person, but they always say they welcome me back and hope that I am enjoying my stay. The room service brings the food promptly and hot cheerfully and always with a smile. They even went out there a way to warm up some food I had early from the restaurant.

And to top it all off, if you have a chance, make sure you take time to indulge yourself at the spa. Spoil yourself with a spa day complete with a manicure, pedicure, facial, and massage. The staff will ensure you relax your mind and body.

One thing that impresses me the most was that all the staff could address me by my name. And It was not only me. I watched how they interacted with other guests. And they give them the same royal treatment that I received, and that is commendable.
James Trimble
30/03/2021
Excellent service all the way around. Special thanks to Rinnel( service desk) for his phenomenal service and professionalism.
The hotel was extremely beautiful, clean, and friendly.
jassbay08
26/02/2021
If you are looking for a wonderful place to stay in Santo Domingo, then the Renaissance Hotel is the place. Jonathan makes the best drinks, and the service is phenomenal. The dinner is great as well. I definitely look forward to my next trip to Santo Domingo, and I will definitely seek Jonathan for the best drinks in all of Santo Domingo.
Andrea Shop
07/02/2021
If anybody out there is looking for great deals for hotel rooms go to ʜᴏᴛᴇʟʙᴜʟʟʏ.ᴄᴏᴍ reserved a hotel on there and they had the best prices anywhere!

Excellent place, must recommend keep up the outstanding work people at This Marriot Hotel. Thanks for the great staff out there