I stayed there about three years ago, and these are the two biggest complaints about the hotel.
1. The hotel has an event hall, so it is crowded with outsiders besides guests. So the hotel lobby is often too noisy.
2. When I check out, the hotel deducts UNICEF funds that I don't even want from my deposit.
Other than that, most employees are kind and breakfast is delicious. The size of the pool is too small, but few people use it, so it doesn't matter.