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Elevators and halls are a little older looking style wise but the service was amazing. The staff for both the hotel and casino and even black bears staff were all great. The room we got was very nice and the beds were comfortable.

When you put over $ 500.00 in a machine, one should at least get some kind of a return. I understand covid put you behind in profits, but if this keeps up, your people will put you behind. Loosen up your slots. I can't even give a star. Reasses your strategy or you'll be closing your doors next.

My family stayed in a queen suite. It was a great space for us. The room was very clean and offered 2 separate balconies. Julia and Talia that work on the floor provided great customer service! Would stay again!

What a joke. Website says nothing about mandatory masks no exceptions. Even Dr note means nothing to them. Maybe they should put it on the website before you book rooms. So disrespectful to paying costumers. My family has Dr notes to not wear masks. Be respectful of each individual people. Will not be back to this hotel.

Wednesday's are Seniors Days at Max Casino, and that means seniors with a Club card can get five dollars in free play. I like going in either late at night or early in the morning to avoid most of the smokers who clog the air with their exhaust, but that means you also miss the cocktail waitresses. So good luck getting a drink unless you get one from the bar yourself. Machine maintenance is also an issue here with buttons that don't always work and touch screens that, for example, made me touch No. 28 if I wanted to play No. 37 in keno tonight. Just a bit more of a challenge than I would have liked.