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I've stayed here a few times and have not had any issues. The rooms are nice, there is a pool, paddle boats, a zip line and a casino. As far as the location, it's a short five to ten minute drive to Ruidoso where you can find shopping, dining, and other entertainment. My only complaint is that the rooms could use a little bit of TLC and general maintenance. I definitely recommend staying here if you're in the area.

I truly recommend this hotel. The location is excellent and the property is very well kept; including the gardens and surrounding areas. The staff is amazing and second to none. They're really caring and professional; making you feel welcomed. I really enjoyed the many services the resort has to offer. If you're planning a trip to Ruidoso this should definitely be your number one choice to stay and play.

First the good, the view is amazing if you get lake side you see more of the lake but you also see the mountains. If you get mountain side you see the mountain and the lake just not as much lake.. both are great views. The rooms are nice and clean and the amenities in the rooms are nice. The bed was comfortable. Now to what was not so nice, the floors in the hotel are dirty. The halls, elevators and the restaurant floors are so dirty. Trash stays in the elevators for days. The staff at the broken arrow restaurant are very rude and inconsiderate. The food there is not good it's not super bad but it's not good. The restaurant deserves a one star. Only 5 people can be in the gift shop at a time and that is where you get coffee so in the mornings there is a long line. Oh the employees in there are rude as well. You can not take alcohol in the actual casino they have designed areas to drink and you can not smoke in the casino.

We stayed here this past weekend and all I can say is Wow! What a beautiful place! We rented the King Superior Room with a lake side view and it really exceeded our expectation! Quiet, clean room, comfortable bed, wonderful staff and plenty of things to do at the resort as well as around town. We loved the hotel pool, gym and huge hot tub! We loved the fact that after hours the pool turns into 18yrs. & older only! Also need to mention the food was great! Only downfall was It was pretty pricey to stay here, but honestly in my opinion it was well worth the price. Over all we had such an amazing stay and we can't wait to go back and take our daughters with us next time!

No food. no drinks. no place to sit down. No valet