Berenice Oseguera
15/02/2021
The rooms were clean and simple. For the most part, the service was good since the staff always did their best to help with anything that was needed. However, the main reason I booked this hotel was to be able to use the WiFi. Unfortunately, what was not mentioned is that the WiFi is only available from the pool and restaurant, which was very inconvenient. I had work to complete one evening and the pool and restaurant also close after a certain time. The staff tried their best to help me but when I reached out to the manager about this, I never received a response about this. Their booking pages should specify that the WiFi is only available in a specific area of this hotel and if that's the case, the area should remain opened all night at least. I expected more for the price I paid and the fact that this is a "resort and casino." A response regarding this would have been the minimum. I would not recommend this hotel to anyone if WiFi connection is a priority.