Not 4* worthy. Staff does not at all or just barely speak English. Informations at the reception differs from person to person: One said we don't have to pay for the Tennis the other charged 5€ for it. Opening times of the restaurant were not clearly communicated. At the complaint by the manager, he did not offer me a water, even though I came from a trip and were still sweating and wearing my hiking outfit. He did not comfort me or showed me understandment. He was just defending his hotel. These are basics in service and a 4* Hotel should fulfill it. We just did not feel welcome and after the Talk with the manager it became better to a certain point but it was the 10th day and it was already too late to give us a good feeling.
I can honestly say that the best was the billiard table and the cleaning ladys. They were really friendly and at least tried to understand us, even with no English. We did not have the feeling at the dinner table. There were 2 guys wo spoke English, the rest did not and made it really difficult to order stuff.
I would recommend to everyone who wants to make hikes and go out to see the nature and has to go up early, to search another hotel, because breakfast at 7:30 and dinner at 19:00 (19:15 if you want grilled stuff, what is mandatory for us) is just awful.
The suites did not look special and were stuffed with cheap furniture. Furniture, bathroom door and fridge door was broken and the sink in the bathroom did not take all the water in, so there was always water in the sink. It was not nice to stay at this hotel and we will definitely not come back. There is a lot of homework, what needs to be done.
PS: There is a machine for weighing luggage at the reception. 1 piece of luggage = 1€. An absolute joke and a sign for the mentality there. Just come and pay. You as a person do not matter.