Holiday Inn Resort Deadwood Mountain Grand, an IHG Hotel

Holiday Inn Resort Deadwood Mountain Grand, an IHG Hotel

1906 Deadwood Mountain Drive, Deadwood, SD 57732, USA

The Holiday Inn Resort Deadwood Mountain Grand, An Ihg Hotel is in Deadwood, South Dakota where you can play the slots. They also have poker. There is also accommodation so you can stay the night if you wish!

Opening hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Opening hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Latest reviews

Thomas Sage
28/06/2021
My wife and I stayed for three nights in the summer of 2021.

The Good:
-The Room's A/C worked very well. It can get hot in the Black Hills, so a nice cool room is key for comfort.
-The jewel-in-the-crown for this hotel is its parking garage. Parking in deadwood is a serious challenge for visitors; I chose this location because of its ease of parking for guests.
-The lobby is beautiful and the building has historic elements dating back to the mining era.
-While limited and dated, there is a single washer and dryer available on the second floor for guest laundry.

The Bad:
-As other reviewers mentioned, there was no maid service for our multi-night stay, which meant we were emptying our own waste bins. Normally, that's not an issue, but when spending the amount of money required to stay at this establishment, it felt a bit ridiculous.
-Food that was served to another room in our corridor was left out in the hall for more than 12 hours, which did not smell good.
-Our room was acceptable, though the hotel could use a refresh. Our second floor room did have pealing wallpaper, and the hallway sconces used both soft white and pure white bulbs (which, for those of you with a hint of OCD like myself, you'll find to be really distracting).
-The standard 37-inch television in these rooms seems rather small in this day and age. I also agree with other reviewers that walking through the hotel Casino to get to the actual hotel is awkward.

The Ugly:
-Front desk staff did not seem to enjoy their jobs. The woman who checked us in didn't seem happy to see us; she muttered under her breathe several times (we checked in at 3:15pm, check-in time was 3:00pm) and generally acted as if my presence was a nuisance to her. I watched other front desk staff be rather disinterested in the guests. Never once did I see a staff member rise from their chairs to speak with guests. On several occasions I observed a desk attendant communicate with guests without ever looking up from his computer (as if he was too busy to address the guest with eye contact). Generally, by the end of the stay I was actually avoiding asking questions at the front desk, and I get the sense that's the way the front desk attendants would prefer it.

Overall:
-You'll be paying a lot to stay at this establishment. For us, the ability to have safe and readily-available parking was the major selling point, and we accepted the high price in exchange for the piece of mind the Mountain Grand parking garage provided. Some cosmetic updates and improvement in front desk staff training will really turn this place into a "gem" for Deadwood.
-If my wife and I return to Deadwood, we might seek out some private B & B's in the residential area near Mt. Moriah.
Tash
08/06/2021
Great hotel! Comfy beds, spacious rooms. plenty of outlets for charging personal items. beautiful bathrooms and shower. Wish they had a free breakfast and wish we would have had a nicer view. but otherwise great location.
Maureen Blackwell
07/06/2021
Rooms were very nice. Love what they have done to this old factory! Lot of history on-site. Beautiful Hotel
Nancy C. McCord
24/05/2021
Rooms was large. Had to navigate 2 elevators to get to rooms. Nicely decorated. Bathroom large with lots of counterspace. Restaurants in casino very good. The chef is excellent. We ate 4 meals there and food would be 5 stars. Thai shrimp on hot plate is to die for in appetizer menu. Restaurant 5 stars hotel 4 stars.
PAULA JENSEN
27/10/2020
We had a great overnight stay for a friend's wedding. Parking was easy and convenient. The event venue was tremendous and the food was delicious.