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Since the beginning i had a bad impression, they was arresting one of the guest in the lobby when i was checking in, then when i check in, the room i reserved was with a king size bed, they give me a double room in the first floor totally different to the one i booked, i asked to be switch to another floor because i didnt feel secure, they give me a room on the 3rd floor, the hot water didnt work, the presure of the shower was none existant, the food in the buffet wasnt the best, the restaurants yes but they only take 30 reservations at the time not enough for so many people, they stole my carry on lugagge from my room my purse and my wallet along ith other items, they dont reimburse me the cost of the lugagge or any of my belongings they dont have the courtesy of the accommodations, i still had to pay for two extra night to be able to get my passport the was stolen as well, the manager is not helpfull it all. All i can said i pay around $120 usd at day to get the service of a chip motel and to be ROBBED by the same employees of the hotel because at the end it was an inside job.

is this place shut down ? if so will they reopen

If you ever come to Juan dolio Dominican republic, make sure this is not your place to stay. Their food and drinks are tasteless. And the customer service is horrible. And don't let me start with the rooms. My AC didn't work I ask to be changed and they werent able to give me a different room. Rooms are not well cleaned. Just a over all horrible hotel to stay in.

The room was mediocre, although every day clean and with A/C. The staff was very nice and cheerful. Big selection of international and local food. Not my favourite kind, but that's just personal taste. The beach and the whole area around was wonderful, with many activities available for children and adults.

The hotel is close to our friends and it's a good choice. Nice beach. Big rooms. Dinner was good. Bed is comfortably firm. Just what I need after a long first day in the DR.