You pay an entrance fee to enter a casino,then you would expect to find a fancy environment and excellent service. This is not the case.
First of all the casino smells horrible and I think the smoking areas are not in line with the current health and safety EU regulations (against the wall with two glass walls on the sides but...one is missing?so basically people were smoking inside the slots area)only the tables area has one "glass cage" for smokers.
Second point is the quality of dealing that is,related to my experience of about 3 hours inside,very low and we needed to correct not one but two dealers in different occasions because they were either not paying the winning bets or taking the bets away when they were winning.on top of this they ask to tip when you win,I know it's a common thing to do but I expect at least an AVERAGE customer service from their side.
Third and last point,they let practically everyone in,there was this lady with a nice blue onesie with white stars,perfect to sleep in,but inside the casino,I don't think it's an appropriate dress code to allow.